Water Works

Contact: Shelly Henry, Tax Collector
Address: 30 Crescent Street
Suite 2
Billing Issues: 603-934-3951
Fax: 603-934-2011
Water Works Commissioners Meeting:
3rd Wednesday of each month – 7:00pm Hill Public Library

Please note: Due to a scheduling conflict, the November 2019 meeting has been moved from 11/20 to 11/18 and the December 2019 meeting has been moved from 12/18 to 12/16. Please see the following Public Notice for additional information: Meeting Reschedule Notice

Water Works Commissioners Committee

A three member Board of Water Commissioners, appointed by the Hill Board of Selectmen, directs the affairs of Hill Water Works in accordance with authority conferred by NH RSA 38. The Hill Water Works system consists of two gravel packed wells, a 275,000 gallon storage tank, water mains, fire hydrants and approximately 135 service connections primarily located in the “village” area of the Town of Hill. Each customer is billed on a monthly basis.

A customer desiring to have water service connected, disconnected or inspected shall give the Department a minimum of 48 hours notice and shall pay the applicable service charge (see schedule of rates and fees). All requests must be scheduled through the Town Clerk/Tax Collector Office at 603-934-3951.

The Water Commissioners are responsible for the establishment of water rates to be charged to customers, the preparation and submission to the Selectmen of an annual budget, any policy changes, new regulations, and for the conduct of all other business for the department in accordance with good business practice, laws and regulations.

A certified water operator is appointed by the Commission and charged with day-to-day operational duties as directed by the Commissioners. The operator is also responsible to the Commissioners for the performance of any subordinates and the technical aspects of the water supply, treatment and distribution system. Pump Systems Incorporated of Franklin, NH has been contracted as Hill Water Works certified operator.

Billing and payments are processed through the Town Clerk/Tax Collector Office. Please note hours and contact information above. Monthly billing is done using a metered usage rate which covers water production costs and a flat rate which covers fixed costs including debt service. Meter readings are scheduled for the 3rd weekend of each month for the monthly bills to go out the following week. All billing questions should be made through the Town Clerk/Tax Collector office at 603-934-3951.

At the Granite State Rural Water Association Operator Field Day on September 17, 2019 Hill Water Works received the award for the Best Tasting Drinking Water in New Hampshire. The contest was sponsored by Eastern Analytical and the award was presented after a panel of judges selected the winning entry based upon clarity, odor, and taste. Please select the link below to view the award.
wateraward2019

New Hampshire Department of Environmental Services
Hill Water Works Rules and Regulations
EPA Ground Water and Drinking Water
Rate Schedule 3/1/2019